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Summary

Eureka Forbes AquaSure Water Purifier
Amit Garg@amitgarg81
Mar 30, 2009 04:41 PM, 3221 Views
(Updated Mar 31, 2009)
Not giving receipt for payment

I wanted to service and renew my AMC for my water purifier. First after calling eureka forbes for 3 months, a person from MK Services (Goregaon East) comes to renew the AMC. Then he checks everything, and asks for the cheque for AMC. This was in Jan 2009.


It is 30 Mar 2009, but I still havent received the receipt. They just simply make some or the other excuse for not giving the reciept. It is more then two months that I have given the cheque and Eureka Forbes is simply refusing to give me the receipt by making some or the other excuse.


They are making ridiculous excuses that there receipt book is over or there PC is not working. The most ridiculous experience I have ever had with a company. We are tired of calling MK Service and listening to there ridiculous excuses for not giving a receipt. I guess it is my right to get it and somebody who is doing such a huge business is refusing it, is pathetic

(1)
Dear Mr. Amit,Kindly accept my sincere apology for the inconvenience caused. I would like to help resolve this issue at the earliest.Please provide your address and telephone number so that I can personally ensure our service executive based in Mumbai contacts you on priority and fixes an appointment at your convenience.We appreciate your honest feedback as one of our esteemed customers and I request you to give me a chance to bring a satisfactory conclusion to the issue.Do write in to me on this forum for any feedback or assistance in future.Regards, Rupali Chanda Manager – Corporate Communication
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