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1.1

Summary

Eureka Forbes AquaSure Water Purifier
Prabhat @dabaras
Dec 13, 2013 09:13 PM, 13283 Views
Worst Customer Support Service.

Think twice before you buy Eureka Forbes products. Its a company without support system. You will have to figure out a way to fix the problems associated with the product.


I bought their water purifier and water leakage is happening after 2 month. Called every other number and escalated to every other person.


I must have called at least 10 times, then one person visited to my house and he opened all connection of my Aquasure purifier and left because he found that it is in warranty period.


After that I have called service person and customer support at least 30 times with different numbers but still no response and no show.


My strong suggestion - DON’T BUY EUREKA FORBES PRODUCT.

(3)
Dear dabaras, Please accept our deepest apologies for the trouble and inconvenience caused.We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.In order to solve your issue and prevent this problem from occurring again, we require your cooperation.Please share your contact details/complaint no with us.Our customer service personnel will address your issue immediately.Regards, Eureka Forbes Team
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