Your review is Submitted Successfully. ×

Summary

Eureka Forbes Dr. Aquaguard Magna HD RO + UV Water Purifier
Amlan @royamlan
Aug 28, 2016 12:48 PM, 4421 Views
Good product; sad with service

On 27th Aug’16 personnel came for annual service; cleaned unit


Present complaint: leak from below unit and RO candle not replaced.


AQUAGUARD MAGNA HD RO+UV WATER PURIFIER


I was told annual replacement of candle was done last year as per: Case 82791525


This is not true as under that case a pre-sedimentation filter was installed for which I made payment. Annual replacement of RO candle has never happened. Find it very hard to convince the service technician.


My immediate complaints are:




  1. Leak from below unit after the cleaning done on 27th Apr 2016




  2. RO candle to be changed at the earliest.






My details are:


Customer Code: 1011311722


Product Description: AQUAGUARD MAGNA HD RO+UV WATER PURIFIER


The whole AMC duration I have been calling for service, but without result.

(0)
Dear Customer,Thank you for your feedback. This is certainly not the experience we intend to offer our customers. Do get back to us if you need any further assistance.Regards,Team Eureka Forbes
Please fill in a comment to justify your rating for this review.
Post
Question & Answer