I had bought a eureka Forbes RO just 7 months ago. I paid 16, 000/- Rupees for it. While selling the sales person assured us it’s the best model and total warranty. It got spoilt in 7 months . Now eureka people say that u hv to pay 4000/- to get it repaired, even though it’s under ‘total’ warranty. The part to be changed is conveniently not under warranty. There is no water for the last 20 days. We are buying mineral water everyday. There is no one to listen to your complaint. I should be asking for a new machine as they sold me a defective piece. Also I have an AMC for 2 years on my old RO which they transferred when I bought the new RO. All filters are included in the AMC. I hvpaid an additional 9000/- for 2 years AMC. The company now says that the AMC was for old RO & does not cover new one. Mr Amit Anand head of service does not hv time for customers. Plz don’t buy any eureka product.... Kent is a better company & better service!