We are from Hyderabad, We wanted to buy a vacuum cleaner and when we were offered for a demo by EUREKA FORBES sales people we accepted the demo.
They came for showing a demo of their latest Vacuum cleaner. After the demo is over the sales person started writing a delivery memo for us and they are forcing to buy the product. He was asking for advance or full payment etc. We rejected atfront and asked to wait for few days so that we can make decision. They are misusing the demo chance and they are almost blackmailing the housewives for selling the machines.
Actually the product is good and we thought of taking it .but after two days that executive called up and harassing us why we are not taking the product. He touched our hot buttons and asking’Why you r not taking the product, why you called up for demo, why you wasted my time.bla.bla’ like these he went to extreme level and used abusive language for not taking product at the moment.
Is this how Eureka trains the sales force.? Company is represented by it’s employess who comes to consumer. If they behave like this.One can expect the company future in long run.
Now I decided I don;t want to take any product from Eureka Forbes.even though it could be good one. WE see how we are treated in making purchase.