The machine is so good for wet cleaning but the problem is the motor.It needs further good quality motor
It should be redesign with an arrangement to drain the waste water with out opening the bowl.
Also an arrangement to sprinkle the floor cleaning water along with the machine.The service support from EF is very very worst. They should realize that customers are important. Once customers frustrated about their service, they will not purchase any more EF products. also they will spread the news to their friends.