I purchased a Eureka Forbes Aqual Guard online on March 24. This tool more than 2 months 2 deliver considering the lockdown. The worst part is that no one has shown up for installing it. Inspite of several requests.
If there are delays they should be communicated to the customer, neither ehy have communicated nor have they contacted.
If these are friends then who needs enemies.
I will put the date now, so that everyone is aware of my plight after repeated calls and contacting deepa(customer care)
5th July 2020 - I am still waiting for someone to call me from Eureka Forbes, I pinged some Haribabu and Ananth Kumar both, they do not take calls any more. I am not sure they are still working for Eureka Forbes, they seem to be active on Whatsapp. My customer Id is 8001223212. The other Sales guys(I think Ananth is a Sales guy, he kept telling me you will not recieve your aqua guard since you purchased online, you can buy it from me). Imagine how horrible my plight is. Such fraululent companies should be banned from operating in India. They should immediately refund me 19000 and take back their product that is lying unopened for 2 months now.