We bought this product on October 2013 from a authorized dealer of Eureka Forbes. We were told at the time of purchase that we will be contacted by Eureka Forbes and issued with warranty slip, original bill and service documents.
Till now we have not received a single piece of paper. We have contacted the customer support multiple times now, but there is no proper response. We bought this only because of the brand name but they are proving us wrong.
Even some local products have good customer support compared to Eureka Forbes. Anyone, who wishes to buy, please be aware of the worst after sales from Eureka Forbes, their service is really pathetic.