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Summary

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Manoj @manukamj
May 13, 2013 12:10 PM, 5967 Views
(Updated Jun 20, 2013)
Cheating name AMC!! No response for a week now

I made my biggest mistake in my life by buying this . I have seen already complaints about their poor service. Now my Aquagurad Total Revive is under AMC from 2012 Oct. Till now no mandate Free service done by them. Last week It stopped working and once external pre-filter which is completely blocked now. I it got  rectified after more than a week of waiting.


NOW AGAIN MY PURIFIER DOWN AND I HAVE RAISED A COMPLAINT ON 13TH JUNE AND TILL NOW NO RESPONSE FROM SUPPORT TEAM. I TRIED TO ESCALATE IT MANY TIMES THROUGH CALL CENTER BUT NO LUCK.


PLEASE PLEASE PLEASE GO WAY FROM THIS PRODUCT. Dears from please be aware and away from their product. My Complaint Number - 88582991.


eUREKA FORBS FRANCHISE SUPPOSED TO PROVIDE SERVICE - GURU ENTERPRISE SURJAPUR AREA.


Product -Aquaguard Total Reviva


Contact Number - 9986070980


I will edit this post as and when my problem get addressed



EUREKA FORBS SUPORT TEAM, CAN YOU HELP HERE ON MY REQUEST?

(1)
Dear Sir, Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your Aquaguard Total Reviva model. We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Allow us a chance to serve you better. In order to solve your issue and prevent this problem from occurring again, we require your cooperation. We have taken a note of your complaint and your complaint no. Our customer service personnel will address your issue at the earliest. If you have any queries about our product and services, please feel free to write into us at customercare@eurekaforbes.com We once again are truly sorry for the trouble you had to face. Regards Eureka Forbes Team
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