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Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
shiv shankar kadiresan@shivshankar81
Apr 08, 2010 10:40 AM, 6327 Views
Our night mare with aquaguard total reviva product

In our case this product worked fine only on the first week of purchase and remaining days it’s switched off, it has too many complaints and if aquaguard representative is your personal friend I’m sure he won’t suggest this model for you.


If you house is totally dependent on bore water I suggest with our experience not to go for this model aquaguard total reviva. First week of purchase it took 8 liter of bore water to convert to 1 liter of drinking water in 45 minutes and in later weeks it takes more than 30 liter of water to convert to 1 liter of drinking water in more than 5 hours, it will be mess if you have more than two members in family during summer season.


The service of aquaguard is poor and worse in small cities like madurai, as they take more than 25 days of to send their service engineer to your home after raising any complaint.


If you want to buy this model then you should be prepared for few things




  1. Waste more of your bore water for drinking




  2. Be ready to buy mineral water cans as this unit will be switched off most months waiting for to see its best friend which is aquaguard service engineer




  3. Be ready to spend more money to call aquaguard service center




  4. Aquaguard service engineer might become your new best friend




  5. Be prepared not to invite any guest for summer season as it cannot handle more then two peoples thirst after its first week of purchase




  6. you should reside in big cities like Mumbai, Chennai and kolkata where the service centers will have all they need so solve the failure models day today problems




(3)
Dear Mr. Shiv Shankar Kadiresan, We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. You have rightly pointed out that in a RO system a lot of water gets wasted. However, this is how all RO based water purifiers work. RO water purifiers reject upto 75% of the input water. This reject water contains harmful contaminants and should not be consumed. I have made a note of your complaint and I request you to kindly provide me with your address and contact details so that I can personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest. For any further assistance, please feel free to write in. Regards, Siddhartha Singh, Brand Manager
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