This eurecaforbes guys are grabbing money always, and never deliver the newly delivered products service anytime they just grab money and forget about their customers. I got the purifier and its generating bitter water currently. its total new purifier. NEVER NEVER buy purifier from eureca forbes. This guys only take money from customers and this was my another experience from eurekaforbes. IF you want to buy then kent will be best purifier to buy out.