Been around a month that my robo vacuum cleaner has stopped responding. At first the customer care guys could not trace my product, I assume due to the laziness shown by the Lulu team in kochi, however we finally got it registered. There have been almost daily calls by my wife to their local support guy and the customer care guys, but left with next day solution promises which haven’t been honoured till now. They just done care. Meanwhile the dignosis on phone indicates a product defect, but yet to get some hands on confirmation. My warranty is supposed to end this Dec’25, I hope all this is not a gimmick to wait and pouce when the situation is favourable to eureka forbes. Anyhow will wait a week more, will approach the