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Eurekaforbes

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Eurekaforbes
vikalpk@vikalpk
Jun 09, 2019 10:59 AM, 458 Views
Non professional reponse of Dr. Aquaguard Eureka

My water purifier invoice date 18 July 2018 is under one year warranty.Technician from Eurekaforbes has come today and informed me that water filter is not working.In addition to that, he asked me for the service charge of Rs. 350/-


Since the product is under one year warranty, there should not be any charge for serving and to change the filter.


When I denied for the service charge, he left the work under the middle without proper fitting.I am not getting a single drop of water to drink.What is this?


Detail of the equipment is as follows:


Invoice No: 152150020650 dated 18 July 2018


Ref No: 9863734602


Sales order No: 134651885


Description: Dr. Aquaguard Magna HD RO UV 9NXT).


You are requested to do the servicing and filter change at the earliest without any charge

(0)
Dear Customer,Please share your registered contact number/customer ID here. I'll surely have my team connect with you soon to address your concern.Regards,Anita
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