BE VERY CAREFUL while buying products from EVOK. Last Christmas I bought several pieces of furniture from EVOK in Bangalore. totaling 235000(yes two plus lakhs) and their products and service sucks and their customer service is rude.
I bought an Emerson buffet for dining area and the doors could not close within 6 months of purchase. While the furniture piece itself is good , the fact that it gets affected by weather as per their technician tells me these are not weather treated in spite of paying so much money.
I had also bought a sofa set paying an exorbitant amount of money and within 6 months it started creaking and spring perhaps was weak. I called their customer service 2 weeks back and it was picked up and I was given a repaired product delivery date of of less than a week.
When I called a week ago, I was told they need another 2-3 days. After two weeks when I call, they say they are yest to repair it. On top of that the service technician has the audacity to tell me we do not know how to use the sofa.