Altough excitel broadbrand is giving a speed of 20mbps on youtube etc and 5mbps on fb whatsapp etc that is a great speed I agree it stop working at times and when I call at costomer care no one respond and listen to our problems but they are improving their costomer care at days but that should be fixed before I have wasted too much money on calling them my plan was reeltime759 speed was great in this price but the conectivity of fibre is not good and I think I will terminate my connectin if this is going all the time