These guys are super duper whimsicals.
They never even concerned about informing their users if they are required to shut down their services. Above all, they tensd to chose their service/ repair time during the working hours so that they can make your life hell. On the top of the cake, icing is their customer care number. When you give a call to them during server down, they will shamelessly divert you on ivr confirming that they are ont he upgrade mode and need some time to resolve the issue.
Don’t fall in their trap of pre-paid connection.