Recently I got a Excitel connection at home with free Wi Fi router, which is part of their promotional offer. Internet speed is very good. Whenever I do a speed test it comes between 15 to 20 MBPS and sometimes more than that. Once in a blue moon the connection got failed because of outage or something in the area however it got fixed within few hours. Their My Excitel app is very user friendly, through which we can submit connection failure ticket, do online payment, request for payment pick up, check plan and much more. I have also recommended Excitel to many friends and relatives.