EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
Very pathetic service and worst customer support provided by Excitel in Govindpuram Ghaziabad. its been 20 days and same issue - slow speed and no internet for full day or even 2 days after that it runs only for 1 day. no customer support and untrained executive. called customer care to raise a ticket for no internet and that guy asked me to recharge my account again as he has no info regarding my account. I did recharge twice but no internet. after all this I recharged for 2 months because of untrained customer care executive and now no refund and no internet. I have wasted my 20 days just to call them and share screenshot all the time and 2 months recharge amount. dont waste your money and time as you will end up with frustration.