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Expedia

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Expedia
Chaitanya Manikumar@captchaitanya
Oct 21, 2015 12:55 AM, 17389 Views
Expedia unprofessional and unethical

Made booking at The Namaskara Residency, Amritsar through Expedia for 22/09/15.  Received comfirmation Stating no confirmation from hotel is required ones booked through Expedia. Reached Amritsar at 1100PM, hotel refused to accept booking and said they have no information about my booking.


When called Expedia they have put me on hold and kept transferring between their staff for 1 and 1/2 hour and failed to provide alternate accommodation. I managed stay on my own spoiling my holiday and endangering my familys safety at late night. Next day when I called the Customer care same drama repeats to put call on hold for 1 hour and escapes by promising call back which never came. This repeated thrice. Now I lost hope of my refund/compensation. Broad day light cheating.

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