Your review is Submitted Successfully. ×

Ezeego One

0 Followers
1.5

Summary

Ezeego One
nitin kabra@nitinkabs
May 01, 2008 09:48 AM, 1944 Views
(Updated May 01, 2008)
Ezeego1 is fraud/cheater

I booked airline ticket from ezeego1. After the transaction there is confirmation email from ezeego1 with no PNR number. Bank statement is showing that they charged/debited the amount to credit card. But ezeego1 says they are not sure about the transaction and do not know how to trace it.


I emailed them all the details as asked by them and now it is more than 15 days nothing has happened.


Every time I call there representative tails we confirm the issue and it will be resolved in 7 days and it is at highest priority. Sadly, after 18 days nothing has happened.


It looks like they have done fraud as they charged the amount but not refunding back.


Today again I spoke to them and again they are using same tricks that it will be resolved in 48 hours. I am thinking to go to newspapers and make people aware about it.


Does anybody know how to file case against these guys in court?

(4)
Dear Mr. Kabra,   We sincerely apologize for the inconvenience caused to you on account of the delay in reversing the amount. In such cases, while the amount gets debited from your account, the bank’s payment confirmation is not successfully transmitted to our system due to technical reasons. As a result, there might be a delay in identifying the transaction against which the refund is required to be processed.   Please rest assured that such delays are involuntary and not part of any deliberate ploy to hoodwink unsuspecting customers, as is being perceived by you. We value your feedback and are working towards minimizing the occurrence of such instances.   Further to our telecon on 08th May, please note that we have processed the refund from our end. The same should have already been credited to your credit card account by now.   We thank you for your patience and support.   Kind Regards, Pallavi Garud.
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post
Question & Answer