This is Resolved.
I am another frustrated customer of Ezeego, who’d never visit the site again. I have cancelled 2 tickets 2-3 months back and called 5 times to get the reimbursement( this only after doing the needful cancellation on website). Most of the times the customer care tell me they’ll get back but they never do. Last time they said they’ll reimburse but it didn’t happen.
I’ve emailed the enquiry and cancellation departments but dunno if they really exist;there’s no response.
I believe now my money is gone unless I take legal action. I have all the ticket details and payment details . I only hoped it did not come to this.
Ravi Dhankani
Bangalore
rdhankani at gmail.com
Cancelled tickets: E Z R - 2008 - 497510 / A and E Z R - 2008 - 497479 / A
Tickets booked for b a n g a l o r e - m u m b a I and return trip.