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Ezeego One

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Summary

Ezeego One

kapil @zupiterss

Nov 02, 2007 01:08 PM, 2227 Views

Booking failed message recieved&Prmocde dsnt wrk

I booked a ticket on their ticket pe ticket offer through ezeego

website.After payment I got , instead of PNR, Booking failed message.

My ** Booking Reference No: EZR-2007-284173/A.

The PromoCode which they provide also does not work.First time I could

not book because of network or sever failure.after that when I tried to

book , I got Promo Code not valid message.When I tried to contact them

they did not respond all I got I that same busy message.

Can Anybody help me out in this matter.Does anybody have any

contact no to these guys apart from their crap customer care

no?

can mouth shut help me out in this?????

or should all we harassed guyz make a community and write to some govt officials against them.

I will try to contact them 2 more days after that I ll go to CONSUMER

COURT against Ezeego1 and ICICI bank because ICICI provide banking

support to it.

kapil chauhan .

enggkapil@gmail.com

9886755928

Response

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Brand Response

Ezeego1

Jul 02, 2008 05:23 PM

Dear Mr. Chauhan, We are extremely sorry for the inconvenience caused to you. We understand that the error occurred due to booking failure. We had resolved the same and the tickets had been sent across to you. With respect to your second observation, we acknowledge that there was an issue initially with respect to getting in touch with our customer Service Team. However, we inform you that we have scaled up the team and the situation is absolutely under control now. Further, we request you to kindly confirm if any issue pending resolution from our end. Kind Regards, Pallavi Garud.