On 31/10/07, I booked 2(Two) tickets through ezeego1.co.in site. My mail box(in their site) under the link of view transaction is showing that “Booking Ref. No.:EZR-2007-274140/A” and “Invoice No.: I-2007-76549” for an amount of Rs. 4468/. But the mail I received from their end as booking summery says “Your PNR No: Your booking has failed. Please call our call centre on toll free 1800220177 or GSM 9867565900”.
I tried to talk to their customer care call center but could not, even after waiting on hold for hours at a stress. During all this long waiting phone call, I could only hear an electronic machine attending my call.
I have even wrote two mails to them without any reply from their end till this moment. I confirmed with my bank and found that the amount has been already deducted. I even checked with the Air Deccan, but to my outmost surprise there is no booking against my name.
As I can not contact these ezeego1.co.in people, I wrote a letter asking them to contact me and also informing them that otherwise I would turn to the media for help and would go to the consumer court, but still nothing has turned up positive.
As the advertisement for this ezeego1.co.in is appearing very frequently in Times Of India daily paper, I strongly believe, if Times Of India immediately stops advertising for this "ezeego1.co.in", we could stop others from getting into this trouble. I do not know where is my money and whether I will get it returned or not.