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Ezeego One

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1.5

Summary

Ezeego One
Vipin Gupta@vipingupta123
Oct 23, 2007 11:22 PM, 5040 Views
(Updated Nov 25, 2007)
Good Followup from the website after review

I had initially not got cash back on ticket booked through ezeego1.com


but after putting the review on mouthshut got a prompt follow-up call


from ezeego1 and resolved my problems


I would say that ezeego1 are now taking concrete steps to improve service, lets see. how they go from here.


There


offers of upto 50% cashback are very attractive I must say. Although


they are only offering it on Jet, Jetlite, Indian and Indigo. They


should extend it to Kingfisher as well.


If you book a ticket


through their website, ensure that you book each ticket separately and


not in the same cart, because this creates problems in getting cashback


automatically for all tickets.


Otherwise the automated system


credit cash back to your card within 7 days and I am satisfied with


their service on that account.


The seats allocated to them by airlines are few and ezeego1 will not show tickets available from Jet even if full fare tickets are available, it will only show check-fare tickets. So booking on short notice is difficult as they just dont list the flights which other sites like Yatra would do(with full fare) even upto 4-5 hrs before departure.

(2)
Dear Mr. Gupta   We thank you for choosing Ezeego1 for your travel requirements.   You will be pleased to learn that we appreciated your feedback and have incorporated the suggestion of involving Kingfisher in our cash back offer to facilitate bookings. We are more than pleased and grateful to learn that you have made use of the offer and are a regular user of our site.    While we have made best efforts to make our current systems fool-proof, there is no denying the fact that there is always enough scope for improvement.   Do let us know if there are any issues pending resolution with us.   Thanking you once again for your feedback.     Kind Regards Pallavi Garud.
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