We bought an AC( Whirlpool) from Ezone, Amanora Park. last week, and on asking the CR , he explains the cost and all the details, he also mentions about the Installation charges and that they wud reduce 1200 from the cost of the AC and then when the Installation guy comes, we have to pay only 1500 plus 750 for the bracket.
So expecting that we buy the product and it gets delivered, The Installation guy comes from the company (after several phone calls to the Shop) and tells we have to pay EXTRA for beam cutting ( 1000 to 1500 Rs ) and then he goes out and gets some pipe and plug and charges 150 and 80( but the MRP on the plug box says 69Rs ) an lastly when he collects money he tells all the additions and when we ask why he did not ask us before he bought the pipe and plug. He tries to play around!
Highly Unprofessional behavior from Whirlpool Installation person.
And also to add the Guy who does billing in Ezone has no patience what so ever. Looked like he wanted to run off some where after the billing, he was not at all ready to explain all the details he was billing for.
Whirlpool time to teach some manners to your staff.