Fassos offer one of the most pathetic delivery system when ordered via app. Its more than two hours and finally I am lucky enough to get my order. On the App it shows as delivered after 40 mins and when I called the helpdesk I was told it was a technical error because of which it was showing as delivered. After calling them the 2nd time I was kept on hold for 7 mins and told that my order was on its way, I was hoping that after all this trouble atleast they will make it free as a goodwill gesture but I was being to hopeful. Just hopeless! They dont even deserve 1 star.
My order no - 80690
Date - 12/13/15
Time of order - 03:18
Promised delivery: 4:22
Actual time of delivery: 5:15
Vishal Surana