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1.4

Summary

Faber (4 burner) stove
Prabhu @Prabhu269
May 30, 2013 05:50 PM, 21949 Views
Buy a kerosene stove instead Faber's!

Within 15 days of its installation, one of the 4 burners was not working! 3 days after registering complaint the serviceman came and repaired it.


This repeated 3-4 times.


The servicemen called on us just 2-3 days before the expiry of the warranty for periodic inspection! They expect us to call them for the 2 free servicing they offered! They never told us after how many weeks/months of installation we should call them.


Actually they should do the follow up service inspection to guarantee customer satisfaction and for their better business.


They are terrifyingly bad in customer-friendly contacts!

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