I came across Fashion and you by chance! Checked it on google for authenticity..having read the reviews of the founders I was assured it may be worth a try...My first order was for two perfumes; got delivered on time, but one perfume was genuine, the other looked like a fake! So I called customer support and they offered a credit note and arranged a pick up for the wrong product! I was happy, thought to myself "gosh finally a site that goes out of its way to ensure good customer service and satisfaction". In my frenzy I went ahead and shopped shopped shopped!!!
But my happiness was short lived! I then went on to order for garments, firstly the product they sent me was not of the same quality as seen on the website...for instance if you saw a black dress with white embroidery on delivery, it was a black dress with silver embroidery and that too something really gaudy!!! The materials were of very cheap quality and did not look even close to the brand they claimed to be.
There was a Ritu Kumar boho dress I shopped for, on delivery when I opened the dress to check it off, the RITU KUMAR LABEL JUST FELL OFF!!! it was as if it was stitched on to it...
I also purchased two pairs of Revlon sunglasses, that arrived after 2months of waiting and that too were not the ones I had ordered for!
To add to my misery, orders that I had cancelled still showed as confirmed on my account history, when I called customer support which takes forever to get through to, they said they would do the needful, never happened! Shoes you order for, get sent to you, a size bigged than what you bargained for!!! I thank my stars I had availed for the COD option as such I did not have to lose a lot of money on cheap goods!
After getting stuck with 4 cheap quality dresses and sunglasses that were not what I asked for I decided enough is enough....something did not feel right somewhere!! A search on Google revealed startling reviews about the website!! I immediately emailed the F& YOU team, told them I am no longer interested in having any association with them!!
In my folly, I agree I lost on a lot of money, but the reviews were an eye opener. In retrospect all I can say is "better late then regret forever" but shoppers like and newbies to F&YOU please think a million times before you decide to shop online....its your hard earned money, spend it wisely and not on dim wits who claim to offer you top notch products!!
Let alone friends, this site is not worth referring to even the worst of enemies!!!