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FashionAndYou

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FashionAndYou
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sneha @snehareddy518
Jun 19, 2013 06:57 PM, 1734 Views
Lost Rs 1398 bcz of fashionandyou

I ordered 5 products and I returned 3 because of some fitting issues. Its been 3 months and I didnt get the amount refunded. Whenever I cal they will tell to wait for 48 hrs.


For them 48hrs never ends even after 3 months. Now they are telling parcel is missing and they are investigating on that. Still they are telling to wait for 48hrs

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FashionandYou
Dear snehareddy518's,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou
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