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FashionAndYou

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Summary

FashionAndYou
kat H@prettina
Apr 13, 2012 11:04 AM, 1676 Views
Deeply disappointed

I am so much disappointed with fashion and you, like most others. Its not that they did something unexpected , but it was my own fault for trusting them. I placed an order(1691897) for lino perros handbag which I have been wanting from quite some time but it was out of stock and you cant imagine how happy I was when I saw this on fashion and you.The mrp was 3000 and on sale it was just 899.I was damn happy, so much so that I did not buy any other handbag because I was sure I will get this.I had two very good deals which I gave up just because I wanted this and did not have enough money to buy them all..


Now this got cancelled today, without any email or notification. yesterday only I had called them and everything was alright and after calling it got cancelled.Can you imagine how I feel? I am not angry at them because its very likely of them to do this..i am just very sad..any suggestions anyone? and today they are celebrating 1 million likes on Facebook..I doubt if all those people who liked the page actually like it...I don’t like them..

(1)
Dear prettina,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou
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