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FashionAndYou

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FashionAndYou

Sneha Saha@snnehasahaa

May 29, 2013 07:38 PM, 1532 Views

(Updated Aug 04, 2013)

Careless

This site is completely harassing the customers.

i have placed order for organic soaps of Soulflower. it was a pack of two.only one soap was sent and till date no response is there and iam still waiting for reply.Order No : 3117048

in my next order of two sarees the blouse piece of one saree is missing. I don’t want to return the saree but they have to compensate for it. the saree was not folded properly in fact it was crumbled as if they are giving the products in charity.order number 3129955.

THIS SITE HAS SERIOUSLY STARTED MAKING FOOL OF PEOPLE. WORST EXPERIENCE!!!

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Brand Response

FashionandYou

Nov 12, 2013 02:54 PM

Dear snnehasahaa's,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou