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FashionAndYou

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FashionAndYou

abhishek jallan@abhishekjallan

Jul 05, 2012 03:28 PM, 1594 Views

(Updated Jul 05, 2012)

Avoid this website

Please avoid this website. I have suffered twice.

I purchased a mobile phone. When i did not receive the same even after 2 weeks, i called them to find out that the order was cancelled by them as the phone was out of stock. They did not even bother to communicate me through phone or email that my order has been cancelled.

Again I ordered(order no. 1946292) for a track pant, t shirt and a shirt. 2 items were cancelled again and the shirt has been dispatched by them for delivery one month back but I have not received it. Its been 45 days since I placed the order. After repeated e mails & calls to customer care I still have not got any response.

Please avoid this website.

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Brand Response

FashionandYou

Nov 12, 2013 02:04 PM

Dear abhishekjallan,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou