I have purchased shirts / jeans from fashionandyou website on 4th of June 2014 and been delivered on 6th of June 2014. In that One item has not been delivered to me as displayed in their website. I placed an refund request(3934749). On 10th of June it is been collected from me. I have contacted them one week back and they were claiming it is not received at their warehouse. I have sent them reference voucher scan copy as proof that its been collected from me.
Again I have contacted them 2 days back and its the same story from call center representative. While shipping they have made a mistake and unnecessarily these people are wasting customers time to follow-up for refund. Pathetic Customer Service. I hope this is my first and last transaction with fashionandyou.com