Its been around 6 months since I started shopping with FnY website. The first product I got was Carlton Ladies Suede boots which were good. Second time I shopped twice but both times the products were not delivered and the FnY customer support said they would refund the money. I had had made 2 orders 212268 and 217638.
The order number 212268 was promptly refunded (an amount of Rs.1200 +) but the second order worth Rs1700+ has still not been refunded even though they said it was done by 15th Feb. The order number was 217638. This really made me distrust FnY and I stopped shopping from them. But recently they updated their stock with really cool stuff and I could not stop myself from making another order. I made an order number 355195 for a Antique Victoria Clock payment mode was Cash on Delivery.
The order went fine, product was delivered in excellent condition and in short span of time which has made me somehow regain my trust in them. Thus I have made another order of at least Rs5000 of some Antiques, some by COD others via Credit card. I will be updating you about how the sale goes. In the mean time I shall also call the FnY support team and ask for refund of my money of the failed order 217638.
My new orders are 389863, 389645 and 390856. As soon as there is progress I will update you. The present status of the order says "To be despatched"
Till now my experiences are as follows.
Good. Excellent choices on website, good prices, unique items.
Bad. Slow shipping, lots of complaints on Facebook and MouthShut.com and the non refund of my order No 217638
My present review is a 3 star and I am not recommending this website till I get my products and my refunds. Will review my post in 15days according to my future experience.