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FashionAndYou

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FashionAndYou
Durga V ijay@durgavijay
Apr 30, 2011 10:25 AM, 1772 Views
Test ur patience and charity

Yes...its all about testing ur patience..they keep u waiting and waiting for everything...This I experienced in last 4 months for couple of orders.




  1. I ordered a ’private lives’ pajama set , which they delivered after a month. Was of so so quality...MRP was 1500rs, listed price 500 rs and worth of 200 rs!




I wished to return the product, but they were not ready to take it back, due to their so called policies! Finally they became ready and I shipped it back. They didn’t updated the money credits in my account yet, even after 3 months...they are just sending stereotype mails that they will do it in 72 working hrs...


I think, they do not work, so how can I get it in their 72 ’working’ hrs?




  1. Second order was Chhabra suit piece and a chicken top




I received chicken top after a month...didn’t tried but seemed of so so quality.


I guess it wud have washed off color after soaking in water...I didnt tried it.


They didnt send suit piece and no communication with it at all.


I was very furious and allled them, then they said , due to qquality reasons, they cudnt complete order.


They will evert the credits


I was so furious that I even returned the original top too and asked for refund.


after a month, they refunded money on my credit card and gave some credits in account.


I was waiting for the particular suit piece, which I got it again in their sales(which they haad said, its not at all available...)


I ordered same on 20th March(along with a purse) and yet waiting to be delivered.


Meanwhile in last week , got a call that purse is not available and can they send suit piece


Also they promised  that I shall get it in 72 hrs!


I am yet to receive it after 6-7 days of that call.


So its all testing ur patience level and leaving money for charity!


If U also want to go thru it, pl. proceed to order something on Fashion and you!

(1)
Dear durgavijay,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou
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