I m experiencing the same problem . I bought a puma t-shirt from FNU . I got the t-shirt after 1 months. payment option was COD..i made a payment and I open the box..the t-shirt was defective from the neck price was 850 Rs.
3 tym I had to call FNU for return pick up after 10 day bluedart picked up dat t-shirt ..and since than I m calling bluedart for AWB no..but the t-shirt is still in bluedarts office whc is located in lucknow..i m a regular shopper of internet ..i hv tried yebhi.com myntra.com etc...but FNU..worst service ive ever experienced. I dont knw wot is going on. I think I m not going to get the refund .. and one of my frnd also told me abt the same problem..