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FashionAndYou

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FashionAndYou
Ankur Agarwal@783ankur
May 03, 2012 11:19 PM, 5216 Views
The truth about FashionAndYou

I was referred by a friend to fashionandyou.Com and I  made my first purchase with them with order no. 1634797 on march 18,  2012 and unfortunately paid by credit card.


My order comprised of 2  aeropostle(brand) t-shirts and 1 ed-hardy(brand) t-shirt.(Atleast I  thought that those were genuine and I was actually getting a 60% off, as  they advertise.). The delivery time as was committed on the website was  2-3 weeks.


My experience - I received part shipment containing 2  out of 3 t-shirts within a week in good condition, excellent packaging.  The 3rd t-shirt was never delivered and I have made atleast  7-8 calls, I  kept getting an assurance that it would be delivered(no exaggeration).  Today I have been told that they are processing the refund(after 50  days of wait, more than 7 calls)


there are 3 observations that I  have made about the website on the basis of my experience with them and  I hope to share it with everyone.




  1. Mostly their products are  sourced either from export rejected surplus or from thailand etc; this  is evident from the quality of clothes received thus far.




2.  The  price of all the articles ordered dropped by 20-25 percent within 3-4  days of placing the order. Unfortunate me? maybe, but the fact is that  they are very inconsistent with their pricing and one feels like a


3.  They can hold my money with them for 50 days, and I would only be  safely extrapolating in saying that at any given point in time, they  have millions of rupees with them that are from such cases as mine.  Deriving interest from this money is a part of their business model.  Anyone with basic statistical and finance knowledge would agree.


Guys, there are no free lunches.


They  are doing extremely well and I wish them all the best but please guys,  take an informed decision as its very easy to get tempted to pull put  the wallet and punch in a few buttons to buy an armani shirt at rs.1000  discounted from rs.10000.


Learn from my mistakes.


I would  strongly discourage people from buying from fashionandyou.Com on grounds  of poor quality, ineffiecient customer support services, fraudulent  practices and lack of transparency.

(3)
Dear Ankur,We Regret the Inconvenience caused.Fashionandyou.com guarantee 100% authenticity of every product that we sell. The handpicked selections of brands and products, the personalized pre and post sales service, the ease of site navigation and the attention to detail ensure an offering of exceptional quality to our club members.All of our merchandise comes from either: the manufacturer, a licensed agent, retailer, or importer.Also we would like to inform you,We strive to provide you with the best prices possible on products and/or services you buy from fashionandyou.com however, fashionandyou.com does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to fashionandyou.com’s pricing policy and the prices shall be determined only at fashionandyou.com’s sole discretion.There are some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product.Our Member Relation Executive will contact you within 24 hours and discuss more about this issue and address to all your queries.For order number 1634797, this is to inform you, refund of INR 799/- was done on 27th April from our end. Please check with your bank regarding the same.We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on 0120-6739999 or get in touch with us via email (support@fashionandyou.com) , Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_227698805184) or our Twitter ID (@helpfny).Thanks!Team fashionandyou.com
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