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FashionAndYou

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Summary

FashionAndYou
NUPUR @NUPUR991
Oct 24, 2012 03:26 PM, 1710 Views
Fashionandyou-POOR SERVICE & FRAUD WEBSITE

Most Pathetic site to use.. I ordered kitchenware product (Order no 2504916) on 7th Oct, which was never delivered to me at the stipulated time. I called them up after placing the order and they confirm the same. .After a week I called them up and it was told to me that it has been dispatch. I called them atleast 5 times to check on the status , its been 20 days now , finally when I called them today they inform me that product is not available so we cannot deliver.


The worst part is that every time consumer is calling them up, no calls from their site after the order has been placed by me.I am sure that they are making money out of us, wasting our time, money , calls.I ask them if the product is not available with you then why the status has not been updated on the website, which in turn waste consumer’s time but still no revert .


FRAUD Website, POOR Service , MOST ILL MANNERED EXECUTIVES...


Nupur(saket)

(0)
Dear NUPUR991,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou
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