We have ordered twice from them with signing up coupons and so far their delivery time is the fastest I have come across. I got the delivery the next day the first time and 2nd day the second time as it was raining heavily the previous day. The swift delivery might also be because both the buyer and the seller are stationed in Bangalore.
The clothes I ordered were in very good condition and beautifully packed. First time I ordered a kurtha and 2nd time clothes for my kids and everything fit us perfectly. This shows that their product description and size chart is correct.
The whole process of choosing the products, buying and shipping is hassle free.
I do not know about the return or exchange experience as I have not gone through one.