I deal with them recently and the executive visited my home and gave a quotation of 25k that includes dismantling the wardrobe and beds, Ac, geyser and fans. We agreed on it and gave them the date of 28th Dec 2021 to shift from Ambernath to Kolhapur.
They agreed saying we will pack the stuff, load it from source and unload it at the destination and get the beds and wardrobes fixed. When we called them a day before shifting to fix the time, the owner/employee Vicky Sharma whose number is given on the website said we will not take your booking and 25k is low this that and so on. He stopped picking up calls and we called him so many times and told him whatever is last amount if he can adjust. He confirmed 27500 for the deal. We agreed as it was very last minute this company ditched us.
The day when the packing was started, 5 people came from this company and started the work and during the evening when they completed loading in the truck. The 5 people asked for kharchi and took 1000 extra amount in the name of Kharchi. We still gave them and before even the truck started the journey for destination the driver asked for full payment of 27500 mentioning that this is the rule of the company and we take only prepaid orders. So he took the complete amount and handed over 1 bill to us.
Next morning when the truck reached the destination, 2 people started unloading and kept the stuff at home and when we asked that who will fit the beds and wardrobe then the driver mentioned that Mr Vicky Sharma who is the owner or Point of contact for this deal will help you with this further and again that driver started asking about Kharchi. We denied this time as we had already paid so much amount in advance without any satisfaction.
We kept calling Vicky Sharma and he just said I will try and help you. That day was wasted completely and we were calling him next day and he was constantly disconnecting the phone calls and a few times not receiving it either. It went for 2 days and then when I called him from an unknown number then he picked up and said ‘bande nahi mil rahe aur Mein busy tha, aur aap se wardrobe ki koi baat nahi hui thi aur bed k liye b ab aap khud bande dhoondo 100-200 lenge aur fit karke denge. Hamari koi zimmedari nahi, saman unload karke de dia na bas ho Gaya. Jo hai ab aa kar khud dekho. Hamari aisi koi deal nahi hui thi’.
I mean he was such a crap and when I told him I will expose him on social media and put my review then he mentioned ‘jo hai dekhte hai’
I mean these people are taking clients in a bad way and treating them worst once they get the amount. I would urge to take this seriously and never book this ‘Fast Track Relocation Services’. I am attaching the bill here as proof to help the readers to take a wise decision for them.