I went to the dermatologist Dr.Sumaira for laser treatment and bought an unlimited package for 12 months.
The doctor asked me to tell 2 days prior about my appointment
It’s been over 6 months, everytime I need an appointment she makes me wait for 10-12 days and her excuse for making me wait is that “The machine is not working” and that she cannot do anything about it.
Really don’t appreciate this rude behaviour.
Even her assistant Swati, doesn’t update me about the appointments.
I have to be after them to book a slot every month.
Have already complained to the manager.
But this is the limit.
They are mentally torturing a patient.
Totally unsatisfied with the quality of service.
It is high time the management looks into this situation immediately or I will be forced to ask for a refund of the money paid.