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Ferns N Petals

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Ferns N Petals
Partha @Partha.basak
Nov 24, 2009 10:28 PM, 1014 Views
Fernsnpetals should be shutdown.

Please do NOT order from Fernsnpetals


I had ordered for flower for our aniversary, which they never delivered. Fernsnpetals claim that they have tried delivering and could not locate the house. Such a ridiculous excuse(We are residing here from past 20yrs and it has been our correspondence address since then without any problems).


On following up with them, it was agreed that flowers would be delivered the next day and they charged extra for that. Still we did not receive the flowers.


Customer Care is useless, I had  called them more that 8 times, and every time they place you on hold and disconnect the call.


Morale of my experience with Fernsnpetals is, "You don’t get what you order and also lose your money"

(0)
Dear Customer,Greetings from Ferns N Petals.We are extremely distressed to hear about what happened to your order.Ferns N Petals has started working closely with MouthShut_Official since Jan 2013.We were not present on this platform previously & were hence unable to help you when the issue was raised.If you face any issue with your order, please call +91 9212422000 or mail us on support@fnp.com.Thank you for sharing your experience - we are working on this & we hope to service you better next time.Warm Regards,Ferns N Petals Team
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