I ordered for the second time on Ferns N Petals and they never disappoint me. I live in New Zealand and I was so skeptical about them after having read all these reviews. I decided to give it a try and went for it. On time delivery and my parents loved the Coffee mug and the cushion. The 2nd time was a cake, and I texted them on facebook saying I want the cake to be perfect and fresh. They immediately called me on my Nz number and assured me that the cake will be perfectly fine. And before delivering they notified by email, during delivery they notified by email and after delivering they notified by email. Not only did they take the utmost care, they also called the India number and asked my sister about the location and yes! They delivered ON TIME! SPOT ON! LOVELY JOB FNP. THANKS FOR THE DELICIOUS CAKE. MY FAMILY LOVED IT:)