With great professionalism, FnP has corrected mistake done at layman level. Really happy with feedback action taken. Hence increasing the rating. The quality of the product was execellent this time.
My Old feedback
"Today I got very disappointed with the service and quality of ferns and petals . I placed an order on day before yesterday with order Id: OR-15964720 . One part(SO-15968504) of order got delivered today. It was an order for Roses N Chocolates- RC Regular. However, Chocolates were not delivered with the delivery. Also the Flowers were not fresh at all and they were as dull as a week old. Gift card was also not present with the flowers FnP also charged 300 Rs extra for remote city delivery. That means FnP will take care of quality for remote city as well for this much money. We are paying a preimum price for good quality. But if you can not give quality then I demand my money back. My order was not complete and I will not recommend anyone to use FnP if such things goes on. This is my second bad experience with FnP out of three expereinces. Thanks for ruining my anniversory surprise."