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Ferns N Petals

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Ferns N Petals
rupali dua@rupali0382
May 14, 2012 02:24 PM, 1878 Views
Disgusting service

I am highly disappointed with the service and the quality of flowers delivered to my mother they just dint look even close to what I had ordered. They delivery happened at 7PM which wasn’t even informed.  I have attached the picture of flowers delivered to her and I need an explanation to why was this done and a compensation for the emotional loss I had.


This is disgusting to know how you guys deal with bulk orders, under no circumstances can you compromise with quality. I am just not happy about it and I want a resolution to this immediately.

(1)
Dear Customer,Greetings from Ferns N Petals.We are extremely distressed to hear about what happened to your order.Ferns N Petals has started working closely with MouthShut_Official since Jan 2013.We were not present on this platform previously & were hence unable to help you when the issue was raised.If you face any issue with your order, please call +91 9212422000 or mail us on support@fnp.com.Thank you for sharing your experience - we are working on this & we hope to service you better next time.Warm Regards,Ferns N Petals Team
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