I have tried using FNP for sending bouquets on 3 occasions. And they have literally messed up things for me everytime. While making the order on phone, I mentioned that I needed the delivery to be anonymous atleast 5-10 times. This is probably the most basic instruction that anyone can give. They agree to you on the call, as if they have understood everything.And during delivery, what do they do?
They wrote my name on the bouquet slip. I have landed into some sort of trouble because of them.
Their products are plain-expensive. A bouquet of 10 roses costs around 650, and if you make it 12 they charge 100 extra.I have just quoted one experience. They have messed up with simple instructions on every other occasion as well.
It’s just so disappointing, and terrible that you pay so heavily to these people for a bunch of flowers(priced excessively high) in hope that they deliver at midnight, or with some other instruction, only for these careless and lousy people to mess it all up for you.
I’m never going to use their services ever again, and highly advise you to do the same.
I’d literally deliver bouquets for my friends at midnight, but won’t let them use F&P.
Because they just want to lure money from you, and don’t care about customer satisfaction.
Stay away from these people. Learn from my experiences, and DON’T EVER PURCHASE ANYTHING FROM FERNS & PETALS.