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Ferns N Petals

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Ferns N Petals
Sheril Marshall@sherilmarshall
Dec 31, 2012 12:00 PM, 949 Views
Online gifting -- unpredictable

Surprises were something people are usually inclined to. I wanted to surprise my sister on her birthday during the month of September that I ordered a combo online (from a third party website), that consisted of a ferrero rocher pack, chocolate cake and 10 roses, for a midnight delivery, . This was pretty nominal somewhere close to 2500 bucks (That doesn’t really matter after I’ve decided gifting).


It did take a 24hour delivery earlier when I booked one with their own website (fnp.com) for artificial flowers which were pretty decent.


She had received a call starting from 7PM that day for the address that it no longer proved to be a surprise.


The chocolate cake was pretty poor and it could only make a name-sake count. There was nowhere mentioned in the website if it was a "chocolate cake" /butter cream cake that I could have skipped it instead.


Overall the class of ferns n petals were really missing.


I really doubt these could have come from ferns and petals coz I have known them to be pretty good.

(0)
Dear Customer,Greetings from Ferns N Petals.We are extremely distressed to hear about what happened to your order.Ferns N Petals has started working closely with MouthShut_Official since Jan 2013.We were not present on this platform previously & were hence unable to help you when the issue was raised.If you face any issue with your order, please call +91 9212422000 or mail us on support@fnp.com.Thank you for sharing your experience - we are working on this & we hope to service you better next time.Warm Regards,Ferns N Petals Team
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