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Ferns N Petals

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Ferns N Petals
John @johnjoseph
Mar 30, 2012 02:33 PM, 1509 Views
Ferns and Petals

Ferns and Petals were a real spoiler. I ordered a few roses, chocolates and a teddy for my sister in Bangalore. It was a gift from my 3 yr old son for his aunt. He was so excited about sending these gifts and he waited whole before he could wish his aunt after she got the surprise. but Ferns and petals never delivered the package. When I called them at 7:00 PM to check out they mentioned that it would take another 30 mins and then after another call they mentioned that it will be delivered only after 9:30 PM.. This really disappointed my son very much and I felt bad about it... They gave some looser reason as to why its taking so much time..


I would never send anything through Ferns and Petals again.. I have put this review on our internal Organisation review site as well so that none of my associates face this issue.

(1)
Dear Customer,Greetings from Ferns N Petals.We are extremely distressed to hear about what happened to your order.Ferns N Petals has started working closely with Mouthshut since Jan 2013.We were not present on this platform previously & were hence unable to help you when the issue was raised.Thank you for sharing your experience - we are working on this & we hope to service you better next time.Warm Regards,Ferns N Petals Team
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