You people charged exorbitantly for a 500 gm fruit cake I had delivered to my parents yesterday.
Please note the following:
the cake was delivered 2 hrs late(at 1800hrs)
the cake presentation was unprofessional and sloppy(pls refer to the pic attached)
the grapes on the cake were stale and smelt, the apple slices were oxidized
the cake was dry and no moistness to it.
I am extremely sorry to say that I do not expect this level of unprofessionalism from you people. I had stopped ordering from you but one of your managers called me and convinced me otherwise. You have advertised this cake as a fresh fruit cake, just for your reference I am sending you what you have advertised and what u people really send. Although you mention that there might be a slight variation in the product in terms of design. you can see for yourself how bad it really is! PATHETIC!