I am planning to take them to consumer court and sue them for criminal neglect, carelessness, lying and cheating.
I ordered my rakhi weeks in advance( 29th July) and they were to deliver it on 9th. they sent an sms on 8th that it will be delivered in two working days and when I called on 9th - they said its gone out for delivery, its still not reached gurgaon and I am very frustrated, I am on the phone since morning and nobody pocks the number.
I will take them to the court for playing with my sentiments and for the betrayal.
My order number is 9638751